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Advising Subcommittee Projects & Outcomes 2010-2011

Area

Objectives

Strategies to Meet Objectives

Assessment Method

Question

Outcomes /Results

Feedback and Follow-Up Recommendations

Program/Office/Department Performing Assessment

What does the department/ program do to meet the goals --- what practices are currently in place

 

What is done to meet the objective – how does the department meet the objective (already in place)

How will this practice (objective) be assessed – what tools are used to see if the objective is working

What question are you trying to answer

What does the data say

Analysis of the data – expected outcomes , successes, weaknesses

AccessABILITY

The Office of AccessABILITY provides technological enhancements for students with permanent or temporary disabilities to aid in the learning process.

The objective of the Office of AccessABILITY has been to reach out to all students who were at risk (2.0-2.5 GPA), on Probation (GPA below 2.0), and those who had received grades of “WU” and or “INC” to assist them in improving their academic status. The goal of this project has been to ensure that 50% of at risk “registered” students meet with an academic counselor and improve standing.

“At-risk” student population will be tracked via SIMS, attendance records, and advising records.  A comparison between GPAs of students attending advising and those who are not will be assessed.

Does AccessABILITY provide adequate tools for success?

Of the 249 students contacted, AccessABILITY aided in getting the GPAs of 11 students above probation, 9 to a 1.9, 16 above “at risk,” 17 to a 2.4, and 54 were able to change a WU or INC to a letter or W grade.

The counselor will continue to reach out to those students who may still be at risk, and those on probation. The counselor will continue to meet with students on one on one basis to discuss and plan out their classes and make any modification needed to maintain their GPA or to help progress toward their degree completion.

The Office of AccessABILITY will work with Student Achievement Center, Personal counseling services and the Advising Office to continue assisting students to achieve academic goal(s).

Counseling and Wellness Services

Counseling Services aims to maximize students’ personal growth and development and enhance quality of life in the overall effort toward supporting academic success.

CWS provides mental health services to the Hunter College community including short-term individual counseling, crisis intervention, psycho-education, outreach, and referral to students, as well as consultation services to students, faculty, staff, family members, and others.

Titanium (mental health service software used for scheduling, reporting, tracking) is used to export data obtained from the clinician’s assessment, as well as through the CCAPS and SDS (client self-report tools) into SPSS to both identify the prevalence of depression and suicidality, and analyze the correlations for this Titanium-generated data.

Is Titanium being used to the fullest extent?

Many clear and compelling trends emerged as a result of more precise characterization of depression and suicidal risk factors in students seen in CWS. These trends will drive outreach initiatives that are empirically informed and may have a direct impact on programming.

In future years, the ability for Titanium software to accurately and effectively aid in the identification of these trends in students seeking assistance from CWS, as well as the counselor’s ability to both use the software and identify these tendencies will be assessed based on baseline data collected and analyzed during the 2010-11 academic year.

Career Development Services

The mission of the Office of Career Development Services is to provide all students and alumni with state-of-the-art resources to connect the value of a Liberal Arts Education to personal satisfaction and career options. Collaboration with faculty is integral to the development of curricular and co-curricular learning through internships and job opportunities.

Counselors help students recognize underlying factors that may impede progress toward decision-making. In addition, the office is a resource for work experiences and internships, which help develop each individual's talents, skills and career goals in preparation for successful employment.

At the end of each semester on designated dates, a survey is sent via email to students participating in internships as identified and assisted through the Career Development Services Internship Program.

Are students satisfied with internship opportunities available through Hunte?

As a result of internship participation, those who will continue on with the same career focus will have gained experience, skills, networking contacts, in some cases mentors, letters of recommendation and some clarification as to what courses and next steps are to be taken as they continue toward completion of their degree. Those students who decided not to pursue a career in the same field have the opportunity to modify and/or change coursework or majors depending upon what they have learned during the course of the internship and possibly participate in other internships to test out new or modified career options.

Those students who indicate that they will not pursue a career in the same field can be provided with additional assistance to redefine their goals and plans and make the reevaluation a positive experience versus a source of confusion that could interfere with progress toward the degree. Career counseling is especially important to this group.

Continued assessment of student interns is planned to monitor student learning and motivations and as a tool for students to evaluate their experience as a whole as they incorporate into their planning what they have learned moving forward.

International Students Office

The goal of the International Students Office is to help international students strengthen their academic performance and cross-cultural competencies in their new educational setting so that they can make more educated academic decisions in order to complete their educational objectives in a timely manner.

The goal of the International Students Office (ISO) Retention Project is to guide international students toward becoming more proactive and resourceful when exploring their options for overcoming academic difficulties.

To obtain feedback from students, a survey was developed and given to all students using the ISO.

Does the ISO offer adequate services to Hunter’s international population?

While the ISO provides information to all international students at Hunter, only 12 actively sought the services the office provides.  Presently, the academically-at-risk international students that have contacted the ISO have received information and guidance on safeguarding their Immigration status, HC academic policies, dismissals and the appeals process, workshops, school transfer options, ESL instruction and readmission guidelines.

The student feedback questionnaire that was developed for self-assessment is being revised. The new form will be more concise and the questions phrased in a manner that should elicit clearer responses from the students with respect to which services in the ISO they have used as part of its retention initiatives.

Psychology Department

To improve services to students and reflect their needs and interests. The goal was to address the items cited by the students and to see how well or poorly we were meeting their needs.

The Exit Survey is intended to ask graduating seniors for feedback about their experiences as majors in the psychology department. Based on their anonymous responses, we will address issues and improve services to students.

Survey will allow for both statistical and subjective responses. The purpose of this exit survey is to receive input from graduating undergraduate psychology majors.

Does the psychology department provide adequate services to its students?

Please see attached…

Based on response rate and the answers, we have designed an improved survey and are now using Survey Monkey, rather than paper responses.