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Resolve Holds

1. After you have logged into your CUNYfirst account, select HR/Campus Solutions on the left side Enterprise Menu



2. A new window/tab will pop up.
3. Click on Self Service.
4. Click on Student Center.



5. Look under "Holds" in the upper right corner of that page.
6. Select "Details" to determine the academic or administrative office that issued the stop/hold on your record.


7.

*You may also see a "Negative Service Indicator" mark (a small red crossed out circle) in your CUNYfirst account, which implies that you have a hold/stop on your account. Click on the circle to determine the academic or administrative office that issued the stop/hold on your record. If this appears for you, follow step 7.


Old Code in SIMS
New Listing in CUNYfirst/DepartmentReasons for StopAction Necessary to Clear Stop
ADV Advisement Required New student has not completed required online orientation Complete the Online Orientation on your MyHunter page
B Bursar Balance due on residence hall bill Pay balance due for tuition and fees
BB/BD Bursar Balance due on Emergency Loan; contact Office of the Bursar
Pay balance due to Collection Agency
D Financial Aid Processing Center Student owes money for their book loan Pay balance due for book loan
E Financial Aid Processing Center Student is delinquent in paying their loan(s) Call the Office to make payment arrangements for Delinquent Perkins Loan
F Financial Aid
Student has a problem with their Financial Aid documentation
FR Bursar
Student has officially or unofficially withdrawn from classes and owes the College funds Contact the Return of Title IV Funds Coordinator
J Bursar Student has an outstanding emergency loan Pay outstanding emergency loan
L Library
Student owes money to the Library for book fees/fines Pay library fine or use you OneCard
M Bursar
Student has an outstanding dorm balance Pay balance due for dorm
MEN Missing Meningitis Form New student must complete Meningitis Acknowledgement Form Print and complete the Immunization Form, including Part 2 containing the Meningitis acknowledgement, and mail or submit the form to Wellness Services
MMR Missing MMR Immunization New student must show record of MMR immunization Print and complete the Immunization Form, with doctor's note, and mail or submit the form to Wellness Services
SA Bursar Student owes documentation/monies for student activity funds Remit documentation for club advances
3D Financial Aid Student has to complete an online exit conference for their direct loan Complete the Direct Loan Exit Interview online
3F Financial Aid Processing Center Student has to complete their online Perkins Loan Exit Interview

Complete your Perkins Loan online Exit Interview
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