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Patient/Client Rights

Clients as consumers receiving audiology or speech-language pathology services have:

  1. THE RIGHT to be treated with dignity and respect;
  2. THE RIGHT that services be provided without regard to race or ethnicity, gender, age, religion, national origin, sexual orientation, or disability;
  3. THE RIGHT to know the name and professional qualifications of the person or persons providing services;
  4. THE RIGHT to personal privacy and confidentiality of information to the extent permitted by law;
  5. THE RIGHT to know, in advance, the fees for services, regardless of the method of payment;
  6. THE RIGHT to receive a clear explanation of evaluation results, to be informed of potential or lack of potential for improvement, and to express their choices of goals and methods of service delivery;
  7. THE RIGHT to accept or reject services to the extent permitted by law;
  8. THE RIGHT that services be provided in a timely and competent manner, which includes referral to other appropriate professionals when necessary;
  9. THE RIGHT to present concerns about services and to be informed of procedures for seeking their resolution;
  10. THE RIGHT to accept or reject participation in teaching, research, or promotional activities;
  11. THE RIGHT, to the extent permitted by law, to review information contained in their records, to receive explanation of record entries upon request, and to request correction of inaccurate records;
  12. THE RIGHT to adequate notice of and reasons for discontinuation of services; an explanation of these reasons, in person, upon request; and referral to other providers if so requested.

These rights belong to the person or persons needing services. For sound legal or medical reasons, a family member, guardian, or legal representative may exercise these rights on the person's behalf.

Reference:
American Speech-Language-Hearing Association. (1994). Protection of Rights of People Receiving Audiology or Speech-Language Pathology Services [Technical Report]. Available from http://www.asha.org/docs/html/tr1994-00252.html

Contact us

 

Speech-Language & Audiology Department Office

Ms. Joanne Johnson
Voice 212 481 4467
Fax: 212 481 4458
E-mail: comsc@hunter.cuny.edu

Office Hours:
Monday-Thursday 12-5 pm

Office Location:
Room 900 (West Building)
425 East 25th Street
New York, NY 10010

COMSC Clinic

Hunter College Center for Communication Disorders
N133 (North Building)
425 East 25th Street
New York, NY 10010 

Monday-Thursday 10 am - 6 pm

Clinic phone: 212 481 4464
Clinic fax: 212 481 3029 

Clinic Appointments

Audiology and Speech-Language Pathology Services
Voice: 212 481 4464
Fax: 212 481 3029
E-mail: csclinic@hunter.cuny.edu