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If you have registered for courses and change your mind about attending please be sure to drop all classes, and don’t simply assume the school will run a cancellation process absolving you of any charges. You must withdraw from your classes prior to the first day of the semester to avoid tuition and fee drop charges. Any student that does not officially withdraw from classes prior to the start of the term will be charged tuition and fees based upon the University’s academic calendar.

Account Claiming and Personal Info Guides

In this section you will find information on how you can claim (activate) your CUNYfirst accounts and review your personal information in the CUNYfirst system.

Claiming Your CUNYfirst Account

This step-by-step tutorial demonstrates the process for claiming your CUNYfirst account.  You will also find information about CUNYfirst usernames, Empl IDs, as well as password restrictions.

  View PDF Guide


Forgot Your Password

This step-by-step tutorial demonstrates what you need to do if you forget your CUNYfirst password.  Different explanations are offered depending on whether you remember your username, Empl ID, or neither.

  View PDF Guide



Viewing/Updating Address

This step-by-step tutorial demonstrates how to view your address within the CUNYfirst system, as well as how to delete, edit, and add an additional address.

View PDF Guide


Viewing/Updating Email Address

This step-by-step tutorial demonstrates how to view your email address within the CUNYfirst system, as well as how to delete, edit, and add an additional email address.

View PDF Guide


Viewing/Updating Phone Numbers

This step-by-step tutorial demonstrates how to view your phone number within the CUNYfirst system, as well as how to delete, edit, and add an additional phone number.

View PDF Guide

 


Checking/Viewing Your Personal Information

This step-by-step tutorial demonstrates how to view your personal information within the CUNYfirst system, and explains which items you can update on your own and which items you need to update through Human Resources.

  View PDF Guide


View Video Tutorial on YouTube


Viewing/Updating Email Address

This step-by-step tutorial demonstrates how to view your email address within the CUNYfirst system, as well as how to delete, edit, and add an additional email address.

  View PDF Guide


Viewing/Updating Phone Numbers

This step-by-step tutorial demonstrates how to view your phone number within the CUNYfirst system, as well as how to delete, edit, and add an additional phone number.

  View PDF Guide


View Video Tutorial on YouTube


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