Frequently Asked Questions
IMPORTANT: To access Student Center, you MUST click on HR/Campus Solutions from the first menu after login, then look under Self Service --> Student Center.
Below you will find a list of frequent CUNYfirst questions and answers. This list will be updated as new issues arise.
|Log into your CUNYfirst account, select HR/Campus Solutions from the first menu after login, then look under Self Service --> Enrollment -->Enrollment Dates. Important: Note both your enrollment date AND time.|
|You can also see your Enrollment dates by selecting HR/Campus Solutions from the first menu after login, then going to Self Service --> Student Center and you will see your enrollment date listed on the right side under “Enrollment Dates.” To see your enrollment time, you must click on “Details.”
|Open Enrollment Dates are not used by Hunter but this feature cannot be disabled for Hunter, therefore “Begin Date” is listed after “Last Date to Enroll.”
NOTE: If you did not take classes during the current semester, you will need to get readmitted in order to be able to register for next semester’s classes. For information on how to get readmitted, visit www.hunter.cuny.edu/ugprospects/getting-in/Applying/Readmit.
To see your current class schedule, select HR/Campus Solutions from the first menu after login, then look under "Self Service --> Student Center" NOT "Self Service ---> Enrollment."
To view Searchable Schedule of Classes, log into your CUNYfirst account, select HR/Campus Solutions from the first menu after login, then click on Self Service ---> Student Center ---> Search for Classes (green button on the top right of the page.)
No, putting classes in your shopping cart does NOT mean you have enrolled in those classes. You MUST click the “Finish Enrolling” button, which will only appear on your assigned enrollment date and time.
To view your unofficial transcript, log into your CUNYfirst account, select HR/Campus Solutions from the first menu after login, then click on Self Service ---> Academic Records ---> View Unofficial Transcript.
6. I see a Negative Service Indicator (a small red crossed out circle) when I log into my CUNYfirst account. What does that mean?
If you see a Negative Service Indicator mark (a small red crossed out circle) in your CUNYfirst account that means that you have a hold/stop on your account. Click on the red circle to determine the academic or administrative office that issued the stop/hold on your record. Reconcile the stop/hold by calling or visiting the issuing office.
If you see Negative Service Indicators on your record from other CUNY colleges, you will NOT be prohibited by the system from registering for classes at Hunter College.
7. A course on my transcript should be a GER (or other core requirement) course, but is now listed as an elective. Will this be adjusted?
It is listed as it was in SIMS. If a student believes that is not correct, he/she should go to the OASIS. A representative will check the student's SIMS record. If by any chance there is a conversion issue, we will adjust the record accordingly. This holds true for any records-related issue students may have. Some are legitimate, such as how GPAs are calculated, but others are not, so they need to be fixed.
To see your Empl ID, select HR/Campus Solutions from the first menu after login, then look under Self Service --> Student Center and your Empl ID will be displayed on the top section.
No. You still need to log into your CUNY Portal account (www.cuny.edu) for information on CUNY ePermit procedures.
No. To apply for graduation, you need to fill out the appropriate Degree Audit Application Form (DAAF) and submit it to OASIS (Room 217 North).
Some CUNY students have reported that when they log into their CUNYfirst accounts, they see branding (banner etc) other than the school that they're attending. If that's the case, they need to contact their primary CUNY school's help desk.
Possible solution (seems to work for some students): Log into your CUNYfirst account and try to change you home address (even if you change it to what's already listed there). When done, log out and log back in and the branding issue may be fixed.
If that does not resolve the issue and Hunter is your primary CUNY school, please email your Empl ID (CUNYfirst ID), full name, email address and which schools banner you're seeing to Hunter's Help Desk (email@example.com) and they will let you know when the problem is resolved.
13. Social Security Number is needed to claim a CUNYfirst account. I don't have one. How do I claim my account?
To claim your account, you will need to enter your First Name, Last Name, Date of Birth and the last 4 digits of your Social Security number. If you do not have a Social Security number, please use the last 4 digits of your 9-digit Hunter-assigned ID. If you don't remember your 9-digit ID number, go to OASIS (Room 217 North) with a valid government-issued photo ID, and someone will be able to look it up for you; if you are a student at the Silberman School of Social Work, please go to the Enrollment Management Office (7th floor) and speak to Mrs. Purnomo.
For in-depth information on the waitlist feature on CUNYfirst, please click here.