For information about how to access your voicemail, click here.

For Telephone and Voicemail Help Guides and Instructions, click here.

For New Faculty and Staff:

Requests for telephones, telephone service and voicemail must be send from the Department Chair or Unit Director or designee  to the Faculty/Staff Help Desk.

This request should include the following:

• the name of the person
  
• room number and building
  
• dialing restrictions (e.g., if long distance is required)
  
• type of phone (analog or digital)
  
• the approval of the chair or director
  

After this email is received a work order will be generated for the Telecomm Team to install the new phone.  No phone lines can be installed without a Telecomm Work order based on this request to the help desk.

For Current Faculty and Staff:

Requests for changes or moves for telephone service and voicemail must be send from the Department Chair or Unit Director or designee  to the Faculty/Staff Help Desk.

• the current phone number
  
• the name of the person
• room number and building
  
• dialing restrictions (e.g., if long distance is required)
  
• type of phone (analog or digital)
  
• the approval of the chair or director

After this email is received a work order will be generated for the Telecomm Team.  No moves, adds and changes to the phone service or to voicemail can be made without a Telecomm Work order based on this request to the help desk.

Requests for repairs can be made by phone (212-772-4357) or email to the Faculty/Staff Help Desk