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Contact Support


Technology Maintenance

ICIT Outage Page
Blackboard Status Update

Technology Training
Walk in Workshops and Training

Technical Questions?
Contact the Faculty and Staff Helpdesk

Email
helpdesk@hunter.cuny.edu
Phone
(212) 772-HELP (772-4357)
Fax (212) 772-5799 
Location
Thomas Hunter Hall  4th Floor

OR

Contact the Student Helpdesk

Email
studenthelpdesk@hunter.cuny.edu
Phone
(212) 650-3624
Fax (212) 772-5799 
Location
Thomas Hunter Hall  4th Floor
 
Document Actions

Accessing Blackboard and Getting Started
  • Bb Mobile Learn for iOS 
  • Bb Mobile Learn for Android 
  • What's new in BB 9.1
  • Browser Compatibility Table (by Blackboard Inc.)
  • Make sure my browser works with Blackboard
  • Forgot your (Portal ID) username and password?
  • Getting Started with Organizations
  • Allowing/Setting Up Guest access

Design your course:
  • Customizing the navigation menu
  • Preparing images for Blackboard (Paint)
  • Preparing Images for Blackboard (iPhoto)

Communication Tools

  • Sending Email
  • Sending Notifications

Managing your information
  • Changing your email address
  • Creating an Instructor Profile 
  • Customizing the “My Courses” box 

Managing your course:
  • Removing users from courses and organizations
  • Exporting your courses 
  • Adding Instructors, TAs, & Course Builders  
  • Merging Courses 
  • Making your courses accessible to students with disabilities 
  • Link Checker

Adding Content to your course:
  • Things to consider: Using copyrighted materials 
  • File Naming Convention in Blackboard  
  • Adding a Syllabus 
  • Adding course content 
  • Uploading multiple files to Blackboard: Document Unpackager
  • Copying materials from previous Blackboard courses
  • Making my course visible to students
  • Embedding YouTube Videos

Plagarism Prevention Tools

  • SafeAssign for plagiarism prevention 
  • Creating and Reviewing SafeAssignments 
  • Entering Grades for Safe Assignments
  • Using SafeAssign

Collaboration Tools:
  • About Voice Tools 
  • Using Voice Tools
  • About Voice Direct
  • Setting up a podcast feed using Wimba Podcaster
  • Creating podcast episodes using Wimba Podcaster  
  • Voice Authoring 
  • Voice Board: Creating a post 
  • Subscribing to podcast feeds using iTunes
Bb Collaborate:

Wikis and Blogs
  • Configuring the content area blog 
  • Configuring the course blog
  • Reading and posting to blogs 
  • Setting up wikis in Blackboard
  • Reading and posting to wiki 

Assignments:

  • Creating Assignments 
  • Submitting Assignments (Student)
  • Retrieving and grading assignments 
  • Downloading Assignments
  • Clean Out Graded Assignment Files

Discussion Boards

  • Creating a Discussion Board Forum  
  • Reading and posting in discussion boards 
  • Creating a Discussion Board Thread
  • Replying to a Discussion Board Thread
  • Grading Discussion Board Threads
  • Searching the Discussion Board and Collecting Posts
  • Tagging Discussion Board Posts
  • Rating Discussion Board Threads
  • Managing Discussion Board Roles
  • Changing Discussion Board Forum Settings
  • Moderating Discussion Board Forums
  • Grading and monitoring participation in discussion forums   

Grades
:
  • Getting started with the Grade Center 
  • Customizing the instructor’s view of the Grade Center 
  • Managing the student view of the Grades 
  • Adding columns to the Grade Center 
  • Downloading and uploading data from the Grade Center 
  • Entering Grades 
  • Creating Smart Views
  • Creating a Grade Rule
  • Viewing Grade Details
  • Anonymous Grading
  • Creating Grading Notes
  • Creating a Grade Center Report
  • Creating a Grading Rubric
  • Associating a Rubric with a Gradable Item
  • Grading with Rubrics
  • Grading Assessments Question by Question
  • Color Code the Grade Center  

Assessing Student Performance:
  • Tracking Student Performance (Performance Dashboard, Review Status, Early Warning System)   
Tests:
  • Options for presenting tests and surveys 
  • Creating Tests 
Surveys:
  • Reading Survey Submissions 
  • Exporting and Importing a Test or Survey

Managing Group Work
  • Getting Started with Groups
  • Creating a Single Group
  • Creating Group Sets