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Spam Filter & Quarantine Procedures

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There are three options for the emails that are quarantined:

1. Release - Clicking on this link will deliver the email to your Inbox. Notice that "[Released]" is added to the subject line of the message.

Proofpoint Release Option

2. Safelist - This releases the message from the quarantine and adds the sender of that email message to your Safelist, ensuring that all future email from this sender will not be blocked.

Proofpoint Safelist Option

3. Not Spam - Reports messages that are not spam but have been filtered as such.

Proofpoint Not Spam Option

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