Questions by Topic:

• HC Mailguard (Proofpoint)
  
• Web Services
• Network Services
• Information Security

Web Services

1. How can I get webspace for my department?
All departments are eligible to receive web space on Hunter’s web server. If you require web space, please contact the Hunter Webmaster at  webmaster@hunter.cuny.edu. They will respond with further information.

2. Can I put my personal webpage on Hunter’s web site?
Webspace is provided by ICIT for Departments/Programs, not for individuals.  If the page is instructional related and conforms to the mission of Hunter College and CUNY, you should contact you department/program to arrange for space within their site.

Network Services

1. If I am authorized to setup a department server, what should I do to have it as part of the College network?
If your department is authorized to have its own server, please contact Systems Development at (212) 650-3270 to get all the Hunter College network and security standards. In addition, you must contact the help desk to request a static IP for your server.

2. How can I register my departmental server onto the College Domain Names Service?
Please contact Systems Development at (212) 650-3270 to request a DNS entry.

Information Security

1. How is information security handled at the College?
Security of servers, networks and computers is a very high priority. ICIT has a security team that looks at all information security threats and abuses.

2. What happens if a computer or a server is compromised?
Depending on the severity of the attack, ICIT takes multiple steps to identify the attacker. If the risk is very high, the system is unplugged from the network. After a methodical analysis is done, the system is cleaned and put back into the network.

3. Who should I notify if a computer/server is hacked?
Call the helpdesk at (212) 772-4357 immediately and let them know there is a security breach on the system. The help desk coordinator will immediately connect you with a member of the security team. As security is a very high priority item on our list, we will take action as soon as we get a report.