Document Actions
On-line Help Overview
ICIT is currently developing online help materials for a range of Hunter-specific technology issues. Click on a category to see the help topics available:
Your Hunter Account (NetID)
- About the Hunter NetID
- NetID vs. Portal ID: Which ID for what service?
- Using NetID Central (password resets, password changes)
Your CUNY Portal Account
- About the CUNY Portal ID
- NetID vs. Portal ID: Which ID for what service?
- Walkthrough: Activating your CUNY Portal ID (students)
- Walkthrough: If you've forgotten your CUNY Portal ID or password
- Walkthrough: Changing your CUNY Primary College/Role
Email Help
- General Email Settings
- Email FAQ
- HC Mailguard (Hunter's anti-spam system)
- Email Client Setup
- Sending mail from a non-Hunter Internet connection
- Set up Microsoft Outlook
- Set up Apple Mail (OS X 10.5, "Leopard")
- Set up Apple Mail (OS X 10.6, "Snow Leopard")
- Set up Apple Mail (OS X 10.4, "Tiger")
- Set up the iPhone
- Set up Mozilla Thunderbird
Wireless Networking
Blackboard Help
- Transition to Blackboard 8 - FAQs
- Accessing Blackboard 8.0 through the CUNY Portal
- Faculty Blackboard Help Documents
- Student Blackboard Help Documents
Adobe Connect@Hunter Help
- System Requirements for Faculty or Meeting Hosts
- System Requirements for Students or Meeting Participants
- How to Host a Meeting (for Faculty or Meeting Hosts)
- How to Participate in a Meeting (for Students or Meeting Participants)
- Get Answers for Faculty or Meeting Hosts
- Get Answers for Students or Meeting Participants
Administrative Systems Help
Other Help Topics
- Registration Help
- Basic Voicemail Information
- Online software tutorials from the Technology Resource Center
- VPN and Remote Access
If your question is not answered by one of these documents, please contact the appropriate Help Desk.
