ICIT is currently developing online help materials for a range of Hunter-specific technology issues.   Click on a category to see the help topics available:

Your Hunter Account (NetID)

Your CUNY Portal Account

Email

Wireless Networking

Blackboard

Adobe Connect@Hunter

Other help topics

Your Hunter Account (NetID)

• About the Hunter NetID
• NetID vs. Portal ID: Which ID for what service?
• Using NetID Central (password resets, password changes)
  

Your CUNY Portal Account

• About the CUNY Portal ID
• NetID vs. Portal ID: Which ID for what service?
• Walkthrough: Activating your CUNY Portal ID (students)
• Walkthrough: If you've forgotten your CUNY Portal ID or password
• Walkthrough: Changing your CUNY Primary College/Role

Email Help

• General Email Settings
• Email FAQ
• Hunter Webmail User Guide (for Faculty & Staff)

• Email Client Setup
• Set up Microsoft Outlook
• Set up Apple Mail
• Set up Mozilla Thunderbird

Wireless Networking

• Wireless Networking Help
• Advanced Wireless Troubleshooting

Blackboard Help

• Transition to Blackboard 8 - FAQs
• Accessing Blackboard 8.0 through the CUNY Portal
• Faculty Blackboard Help Documents
• Student Blackboard Help Documents

Adobe Connect@Hunter Help

• System Requirements for Faculty or Meeting Hosts
• System Requirements for Students or Meeting Participants
• How to Host a Meeting (for Faculty or Meeting Hosts)
• How to Participate in a Meeting (for Students or Meeting Participants)
• Get Answers for Faculty or Meeting Hosts
•  Get Answers for Students or Meeting Participants

 Administrative Systems Help

• Rules for SIMS password management

Other Help Topics

• Registration Help
• Basic Voicemail Information
• Online software tutorials from the Technology Resource Center

If your question is not answered by one of these documents, please contact the appropriate Help Desk.