The Student Help Desk is currently receiving an exceptionally high volume of calls. For technical reasons, some calls are therefore not being completed. The Help Desk will be open until 10 pm. Callers who are experiencing difficulty at this time are encouraged to call back later this evening or to email their inquiry to studentheldesk@hunter.cuny.edu. We apologize for the inconvenience.
ICIT has a dedicated help and service desk for Faculty & Staff. Call the Help Desk for:
- Technical support for hardware or software incidents
- Service requests such as password resets (including CUNYfirst issues)
- Change requests such as having new software installed on your computer
- Advice on buying new hardware
- Advice on choosing software for a new task
- Telecoms issues such as phone movements, voicemail questions etc.
Opening Hours
| Days | Hours |
|
Monday to Thursday
|
8 am - 10 pm
|
|
Friday
|
8 am - 7 pm
|
| Saturday and Sunday |
10 am - 4 pm |
|
The Help Desk is mostly staffed by students and, while we aim to provide maximum coverage, times of opening can change depending on course schedules and staff availability. We will always show our planned opening hours in the table below.
Opening Hours
| Days | Hours |
|
Monday to Thursday
|
8 am - 10 pm
|
|
Friday
|
8 am - 7 pm
|
| Saturday and Sunday |
10 am - 4 pm |
|
An interruption affecting Telephone and Voice Mail system is planned for 03/13/2014 11:00 am. Note that Due to scheduled Phone Switch maintenance the Telephone and Voice Mail system will be off line for approximately 1 hour starting at 11PM, Thursday March 13, 2014..
An interruption affecting Email is in progress. Note that During the outage window, access to email may be interrupted..
An interruption affecting East 17th Floor was completed and lasted from 02/27/2014 01:55 pm.