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CUNYfirst Information and Support?

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All the IT Services

 

Get Help

Help Desk is currently receiving an exceptionally high volume of calls. Callers who are experiencing difficulty at this time can email their inquiry to the appropriate Help Desk (Faculty/ Staff or Student). We apologize for the inconvenience.

Email

helpdesk@hunter.cuny.edu

Phone

(212) 772-HELP (772-4357)

Fax

(212) 772-5799

Location

Thomas Hunter 4th Floor

Facutly and Staff Help Desk is dedicated to provide quality services for Faculty and Staff. Call the Help Desk for:

  • Technical support for hardware or software incidents
  • Service requests such as password resets (including CUNYfirst issues)
  • Change requests such as having new software installed on your computer
  • Advice on buying new hardware
  • Advice on choosing software for a new task
  • Telecoms issues such as phone movements, voicemail questions etc.

Opening Hours:

Fall Hours start August 10, 2015

Monday to Thursday

8 am - 10 pm

Friday

8 am - 7 pm

Saturday and Sunday 10 am - 4 pm

May 26 - June 25, 2015

Monday - Thursday
8am - 10pm
Friday - Sunday

CLOSED

Email

studenthelpdesk@hunter.cuny.edu

Phone

(212) 650-3624

Location

Thomas Hunter 4th Floor

Student Help Desk provides services for students that requires having trouble loging into your CUNYfirst, CUNYportal, NetID, Accounts and Hunter email accounts. For MyHunter page, we can only give you instructions on how to reset your password. Your Myhunter Log in information is Hunter Email account, and the password that you create.

Opening Hours:

Fall Hours Start August 10, 2015

Monday to Thursday

8 am - 10 pm

Friday

8 am - 7 pm

Saturday and Sunday 10 am - 4 pm

May 26 - June 25, 2015

Monday - Thursday 8am - 10pm
Friday - Sunday CLOSED

Faculty & Staff, and Student

Help Desk Hours

June 26 - August 10, 2015

Monday - Thursday 8am - 7pm
Friday - Sunday CLOSED

 

 

Document Actions

Blackboard Assistance

For the recent status of Blackboard check http://bb.hunter.cuny.edu.

For further Blackboard assistance on the weekends, or after Faculty/Staff helpdesk hours in the evening, please send an e-mail message to bb@hunter.cuny.edu.

IT - (Instructional Computing and Information Technology) website feedback:
Hunter College 695 Park Avenue NY, NY 10065 212.772.4000
212-772-5799 | email us
HUNTER COLLEGE
695 Park Ave
NY, NY 10065
212.772.4000