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The Student Help Desk is currently receiving an exceptionally high volume of calls. For technical reasons, some calls are therefore not being completed. The Help Desk will be open until 10 pm. Callers who are experiencing difficulty at this time are encouraged to call back later this evening or to email their inquiry to studentheldesk@hunter.cuny.edu. We apologize for the inconvenience.

Email

helpdesk@hunter.cuny.edu

Phone

(212) 772-HELP (772-4357)

Fax

(212) 772-5799

Location

Thomas Hunter 4th Floor

ICIT has a dedicated help and service desk for Faculty & Staff. Call the Help Desk for:

  • Technical support for hardware or software incidents
  • Service requests such as password resets (including CUNYfirst issues)
  • Change requests such as having new software installed on your computer
  • Advice on buying new hardware
  • Advice on choosing software for a new task
  • Telecoms issues such as phone movements, voicemail questions etc.

Opening Hours

Days Hours

Monday to Thursday

8 am - 10 pm

Friday

8 am - 7 pm

Saturday and Sunday 10 am - 4 pm

Email

studenthelpdesk@hunter.cuny.edu

Phone

(212) 650-3624

Location

Thomas Hunter 4th Floor

The Help Desk is mostly staffed by students and, while we aim to provide maximum coverage, times of opening can change depending on course schedules and staff availability. We will always show our planned opening hours in the table below.

Opening Hours

Days Hours

Monday to Thursday

8 am - 10 pm

Friday

8 am - 7 pm

Saturday and Sunday 10 am - 4 pm
Document Actions

Blackboard Assistance

For the recent status of Blackboard check http://bb.hunter.cuny.edu.

For further Blackboard assistance on the weekends, or after Faculty/Staff helpdesk hours in the evening, please send an e-mail message to bb@hunter.cuny.edu.

IT - (Instructional Computing and Information Technology) website feedback:
Hunter College 695 Park Avenue NY, NY 10065 212.772.4000
212-772-5799 | email us
HUNTER COLLEGE
695 Park Ave
NY, NY 10065
212.772.4000