The Student Help Desk is currently receiving an exceptionally high volume of calls. For technical reasons, some calls are therefore not being completed. The Help Desk will be open until 10 pm. Callers who are experiencing difficulty at this time are encouraged to call back later this evening or to email their inquiry to studentheldesk@hunter.cuny.edu. We apologize for the inconvenience.
ICIT has a dedicated help and service desk for Faculty & Staff. Call the Help Desk for:
- Technical support for hardware or software incidents
- Service requests such as password resets (including CUNYfirst issues)
- Change requests such as having new software installed on your computer
- Advice on buying new hardware
- Advice on choosing software for a new task
- Telecoms issues such as phone movements, voicemail questions etc.
Opening Hours
Fall and Spring Hours
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Monday to Thursday
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8 am - 10 pm
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Friday
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8 am - 7 pm
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| Saturday and Sunday |
10 am - 4 pm |
Summer Hours 2014
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Monday - Thursday
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8am - 5:30pm
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Friday - Sunday
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CLOSED
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The Help Desk is mostly staffed by students and, while we aim to provide maximum coverage, times of opening can change depending on course schedules and staff availability. We will always show our planned opening hours in the table below.
Opening Hours
Fall and Spring Hours
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Monday to Thursday
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8 am - 10 pm
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Friday
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8 am - 7 pm
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| Saturday and Sunday |
10 am - 4 pm |
Summer Hours 2014
|
| Monday - Thursday |
8am - 5:30pm |
| Friday - Sunday |
CLOSED |
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An interruption affecting Oracle-based services and web applications is planned for 08/01/2014 09:00 am until 08/01/2014 05:00 pm. Note that Most Oracle-based services and web applications will be temporarily unavailable due to the Oracle software upgrade.
An interruption affecting Most Oracle-based services and web applications was completed and lasted from 07/30/2014 06:00 am to 07/30/2014 08:00 am.