Hunter College turns all student accounts that are delinquent for more than one term over to a CUNY designated Collection Agency. Before this occurs, the College will bill a student multiple times reminding them of their obligation. In addition, the College will bill a student immediately prior to sending the account to collection to arrange for payment by a particular date.
Once a student's account has been remitted to a Collection Agency it CANNOT be settled at the College. The student will be required to pay the Collection Agency directly. The amount due the Collection Agency will include their original debt with the College and approximate fees of 14% or more of the balance due the College. Once a student's account is referred to a Collection Agency the student risks their debt being reported to a credit bureau which may appear on their credit report and potentially lead to a default judgment in court.
Before you call a Collection Agency, please call the College's Financial Aid Processing Center at (212) 772-5017 for more information about your Collection Agency debt.
If you have a BIC stop on your student account, your debt is with CUNY's primary Collection Agency and you should contact:
ICR - Immediate Credit Recovery, Inc.
- Website: www.icrcollect.com
- Phone #: (800) 234-4271
If you have a BAZ stop on your student account, your debt is with CUNY's secondary Collection Agency and you should contact:
ACT - Account Control Technology, Inc.
- Website: www.accountcontrol.com
- Phone #: (888) 830-7770