Stops/Holds
To see if you have any stops/holds on your record, log into your CUNYfirst account, then go to the Student Center in the Self Service area and look under "Holds" in the upper right corner of that page. Select "Details" to determine the academic or administrative office that issued the stop/hold on your record. Reconcile the stop/hold by calling or visiting the issuing office.
You may also see a "Negative Service Indicator" mark (a small red crossed out circle) in your CUNYfirst account, which implies that you have a hold/stop on your account. Click on the circle to determine the academic or administrative office that issued the stop/hold on your record. Reconcile the stop/hold by calling or visiting the issuing office.
If you see Negative Service Indicators on your record from other CUNY colleges, you will NOT be prohibited by the system from registering for classes at Hunter College.
The following stops/holds may be placed on your student account:
| New Listing in CUNYfirst/Department | Reasons for Stop | Actions to Clear Indicator |
|---|---|---|
| BUR |
Outstanding Balance |
Pay outstanding balance |
| BAZ |
Account sent to Collection Agency | Pay balance with ACT Collection Agency |
| BIC | Account sent to Collection Agency | Pay balance with ICR Collection Agency |
| BCF | Do Not Cancel for Past Due Balances | Positive Service Indicator; no action is needed |
| BCH |
Past Due Balance from Credit History |
Pay outstanding balance |
| BCK | Bounce check |
No payment by checks for 1 calendar year |
| BDL | Student is delinquent in paying their loan(s) | Pay outstanding balance |
| BIH | Outstanding Balance |
Pay outstanding balance |
| BLI | Student Loan Exit Interview |
Complete Student Loan Exit Interview |
| BRF |
Refunds being reviewed |
No action is needed |
| FEX | Student Loan Exit Interview - Perkins Loan | Complete Student Loan Exit Interview |
* Bursar Office can be reached at 212-772-4401, via e-mail at bursar@hunter.cuny.edu
