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Why Can't I Register?

The most common reasons for problems with registration include:

  1. Problems Using Online Registration/CUNYfirst
  2. Unresolved Student Issuesd
  3. Course Issues

1. Problems Using Online Registration

Difficulty claiming your CUNYfirst account
Check out the step-by-step instructions (PDF) to help you activate your CUNYfirst account. You can also watch a video tutorial on this page.

Forgot username or password for CUNYfirst
Here are instructions (PDF) on what to do if you forgot your username or password. You can also watch a video tutorial on this page.

2. Unresolved Student Issues

Student not on file to register and/or wasn't in attendance during the previous semester
Contact either the Undergraduate (Room 203 North) or Graduate (Room 223 North) Office of Admissions.

Student has 'stops/holds' on his/her record
If you have any stops/holds on your record, log into your CUNYfirst account, then go to the Student Center in the Self Service area and you will see them listed in the upper right corner under "Holds."  Select "Details" to determine the academic or administrative office that issued the stop/hold on your record. Reconcile the stop/hold by calling or visiting the issuing office.

Student sees no registration time or date on CUNYfirst
If you have just been admitted or readmitted to the college, contact either the Undergraduate (Room 203 North) or Graduate (Room 223 North) Office of Admissions. If not, contact the Student Help Desk.

Student hasn't submitted all immunization documents
Students must submit immunization information at least one week prior to their registration appointment. Read the requirements for immunization records here. Records of immunizations can be faxed or mailed to the Office of Health Services: 

Hunter College
Office of Health Services
695 Park Avenue
Room 307 North
New York, NY 10065

Student has been academically dismissed
Undergraduates should contact the Office of Advising, Room 1119 East Building. Graduate students should contact their Academic School Dean.

Undergraduate matriculated and non-matriculated students must maintain a 2.0 GPA (Grade Point Average).  If an undergraduate student does not maintain a 2.0 GPA, they are automatically placed on academic probation.  A sliding minimum GPA must be maintained during the probationary period.  If the minimum GPA is not maintained, students are automatically dismissed from the College. More information is available here.

Graduate matriculated and non-matriculated students must maintain a minimum cumulative GPA of 3.0 to remain at Hunter College.  Students whose grades fall below this standard are required to raise their GPAs to at least 3.0 within one semester.

After the posting of grades, the registrar's office will notify graduate advisers of students whose GPAs fall below 3.0.  Those students will receive warning notices that they have one probationary semester in which to raise their GPAs.  Students who fail to raise their averages sufficiently will be dropped from their programs.

Students are placed on probation and are dismissed at the end of each fall and spring semester. More information is available here.

3. Course Issues

The course is closed or cancelled

Course section enrollment limits are restricted by classroom size, academic course requirements and content, and NYC Fire Department regulations. Academic departments inform the Office of the Registrar of course cancellations within their department. The Office of the Registrar informs students via their Hunter College student email address of academic department cancellations.

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