Leadership Training for Human Service Managers
Silberman SSW in collaboration with Community Resource Exchange
Instructor: Randall Quan | Thursdays 6:15pm - 8:15pm | Oct. 10th to Dec. 19th (skipping Nov. 28th) | $350 | Course Code: SWLEAD
With fewer financial and human resources, a greater demand for our services, changing social policy and new accountability measures, managers working in human service, government, and nonprofit organizations deal with critical issues that impact people, processes and organizations. Today’s challenges require an expanded and nuanced model of leadership.
The ability to apply a variety of management approaches to move teams and organizations forward is key to being an effective leader. This 10-week course provides managers with the skills and competencies to resolve workplace issues, while also gaining critical insight into what it means to be a successful leader.
- Manage organizational change.
- Apply a variety of leadership styles to develop and lead staff and work groups.
- Manage human, fiscal, technological and physical resources to improve service delivery.
- Use strategic evaluation and planning tools to measure and communicate performance.
About the Instructor:
Randall Quan joined Community Resource Exchange (CRE) in April 2001 as a Senior Consultant and became a Managing Director in 2004. Prior to joining CRE, Mr. Quan served as the Privacy Officer, Vice President of Business Development and Corporate Responsibility at a health-related Internet company. He also worked in various capacities in nearly 20 years in the nonprofit/NGO sector. He was the Treasurer of the North Star Fund, and currently serves on the Editorial Board of the Grassroots Fundraising Journal and the Advisory Board of the MBA-Nonprofit Connection. He teaches in Hunter College’s Graduate Program in Urban Affairs and Columbia Business School Executive Education’s Social Enterprise Program. Mr. Quan received his BA from Dartmouth College and his MBA from Columbia Business School.
or call (212) 650-3850
*All participants are required to pay a one-time $20 registration fee each semester.