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RESOURCES: Veterans' Affairs


The Veterans Administration's goal is to provide excellence in veterans' care, veterans' benefits and customer satisfaction. The VA strives for high quality, prompt and seamless service to veterans. Our nation's veterans deserve no less.  Here is a partial list of VA components

Overview of the Department of Veterans Affairs

The Department of Veterans Affairs (VA), was established as an independent agency under by the President on July 21, 1930, and became a Cabinet office in 1989.

The Department's mission is to serve America's veterans and their families with dignity and compassion and to be their principal advocate in ensuring that they receive medical care, benefits, social support, and lasting memorials promoting the health, welfare, and dignity of all veterans in recognition of their service to this Nation.

VA has over 235,000 employees, including physicians, nurses, counselors, and attorneys. As advocates for veterans and their families, the VA community is committed to providing the very best services with an attitude of caring and courtesy.

VA has a Central Office (VACO), located in Washington, DC, and facilities throughout the United States.  Most services come from one of three major departments: Veterans Health Administration (VHA), Veterans Benefits Administration (VBA), and National Cemetery Administration (NCA).

Services and benefits are provided through a network of hospitals, outpatient clinics, nursing homes, residential rehabilitation treatment programs, readjustment counseling centers, veterans’ benefits regional offices, and national cemeteries.

  • Veterans Benefits Administration
    VBA provides benefits and services to the veteran population through 58 VA regional offices. Some of the benefits and services provided by VBA to veterans and their dependents include compensation and pension, Education, loan guarantee, and insurance.
  • Veterans Health Administration
    With 157 hospitals nationwide, VHA manages one of the largest health care systems in the United States. VAMCs within a Veterans Integrated Service Network (VISN) work together to provide efficient, accessible health care to veterans in their areas. The VHA also conducts research and education, and provides emergency medical preparedness.
  • National Cemetery Administration
    NCA is responsible for providing burial benefits to veterans and eligible dependents, managing 120 National Cemeteries nationwide, providing grave markers worldwide, and providing Presidential Memorial Certificates to next of kin of deceased veterans.
  • Board of Veterans' Appeals
    The Board reviews benefit claims determinations made by local VA offices and issues decision on appeals. The Board members, attorneys experienced in veterans’ law, are the only ones who can issue Board decisions.
  • Center for Women Veterans
    The mission of the Center for Women Veterans is to ensure women veterans have access to VA benefits and services, to ensure that VA health care and benefits programs are responsive to the gender-specific needs of women veterans, to perform outreach to improve women veterans services, benefits and eligibility, and to act as the primary advisor to the Secretary for Veterans Affairs on all matters related to, and affecting women veterans.
  • Office of Human Resources & Administration
    HR&A's functional areas include human resources management, administrative policies and functions, equal opportunity policies and functions, and security and law enforcement.
  • Office of the Inspector General
    The IG provides service to veterans, VA employees, and citizens concerned with good Government.
  • Office of Occupational Safety & Health
    The staff ensures that the VA complies with requirements of Federal, Occupational Safety and Health Administration (OSHA), Joint Commission for Accreditation of Healthcare Organizations (JCAHO), and VA standards.
  • Office of Small & Disadvantaged Business Utilization
    OSDBU advocates for the maximum practicable participation of small, disadvantaged, veteran-owned, women-owned, and empowerment zone businesses in contracts awarded by the VA and in subcontracts which are awarded by VA's prime contractors.