Student Email Accounts

Every Hunter student is provided a Hunter College email address that follows this format:

CUNYfirst username followed by @myhunter.cuny.edu*
e.g., Jane.Smith03@myhunter.cuny.edu.

Hunter College's web-based email system is powered by Microsoft Office 365.

Access to email is provided several ways:

• Microsoft Outlook (or other email client)
• Web Access via Microsoft Login
• Outlook Mobile (or other mobile mail app)

Your email password is your CUNYfirst password. Whenever you change your CUNYfirst password, your email password will change automatically. (Depending on the traffic volume on the CUNYfirst website, you may need to wait briefly for your password to synchronize up with your CUNYfirst and email account.)

Yes. The Technology Resource Center (TRC) will provide training. See the TRC schedule. 

CUNY security policy does not allow for the automatic email forwarding to another account. As an alternative, you can easily synchronize your new email on your smart phone or tablet. Documentation is available on how to do so as well as other alternatives.

You will continue to use your NetID for Hunter services such as wireless access, registering for campus events, off-campus access to library resources, computer labs, etc.

• Email Storage 25GB (Max message size 25MB)
• Contacts
• Calendar
• Integration of email, calendar and contacts
• Microsoft Outlook Web App
• Mobile-friendly
• Spam and virus protection

Students also get a professional-looking email address they can keep after they graduate from Hunter and use on their resume while applying for jobs and internships.

Access is granted to actively registered students until graduation and committed alumni who consistently log in. It is imperative to uphold access to your account by logging in every six months. Failure to do so may result in account termination upon the conclusion of active student role, be it through college withdrawal or prolonged inactivity. For alumni, sustaining My Hunter email support is contingent on the determined use of your account post-graduation. Ensure your access remains uninterrupted through regular and proactive engagement.

Gain access to Microsoft programs such as Word, Excel, PowerPoint, as well as your student email (through Outlook), through your My Hunter Office 365 account. Use these programs online or download them to your computer.

• Log into your Student Office 365 account using your My Hunter email address (Jane.Smith03@myhunter.cuny.edu) and password.
• To log in, you'll need to complete Multi-factor Authentication (MFA) to verify your identity. Watch a demonstration.

To download your free copy of Microsoft Office, have your My Hunter email credentials ready and complete the following steps (you can download up to 5 copies on your PCs, Macs, and other mobile devices including Windows tablets and iPads).

From your computer:

1. Sign into your email account at: https://www.office.com/
2. Click on the Settings icon in the top right corner.
3. Select Office 365 settings in the drop-down menu.
4. Click on Software on the settings page.
5. Select your language preference (below the install button).
6. Click on Install Now.

From your mobile device:

1. Open your mobile device app store.
2. Search and select your desired Office application (Word, Excel, PowerPoint, OneNote).
3. Click Download to install the application.
4. Once installed, launch the application.
5. Go to your Account Settings and sign in using your My Hunter Student email credentials.

If you have further questions about installing your complimentary copy of Microsoft Office, please refer to this Install Office Guide.

Note: Upon graduation or departure from the college, the complimentary student license for Microsoft Office will cease. There is a 30-day grace period after losing the student role, during which the Office applications will transition to a read-only mode with restricted functionality, necessitating a personal purchase for continued access.

Your Hunter College email (Office 365) password is your CUNYfirst password. To change your email password, you will need to go to your CUNYfirst account and change your CUNYfirst password.

Changing your Password:

1. Log into your CUNYfirst account.
2. Select the Forgot your Password link.
3. Enter your CUNYfirst username or your 8-digit CUNYfirst Student ID number and then click OK.
4. For security purposes, you must answer three of the five challenge questions you set up when you claimed your account.
5. Once you have successfully completed the security questions, type in your new password, enter it again to confirm and then click OK. Be sure to follow the guidelines for a password.
6. Once you’ve successfully changed your password, you will see a Change Password Success screen.
   • If you weren’t able to change your password, be sure to completely close your browser window(s) and try to change the password one more time.

Note: Whenever you change your CUNYfirst password, your email password will change automatically. (Depending on the traffic volume on the CUNYfirst website, you may need to wait briefly for your password to synchronize up with your CUNYfirst and email account.)

• All usernames in CUNYfirst follow this pattern: Firstname.LastnameXX, where XX are the last two digits of your CUNYfirst Student ID number, i.e. Jane.Smith03.
• Passwords must be:
  • Between eight and 12 characters long.
  • Contain at least one uppercase letter.
  • Have at least one numeric character (1, 2, 3, etc.) or special character (&, %, !).

• If you forgot your CUNYfirst username and your CUNYfirst Student ID number, then try to proceed as a “First Time User.” This will not create a new account, but will simply replace your previous account.
• If you forgot your CUNYfirst username and your CUNYfirst Student ID number, and have tried to proceed as a “First Time User” but still can’t log into your account, contact the Student Help Desk at (212) 650-3624.

No. The transition is automatic. On April 13, 2026, your account will be created and your existing data will be ported over by the system. You can simply log in with your new CUNY credentials.

No. All of your existing emails, folders, and attachments will be migrated to your new unified inbox. You will not lose any historical data.

You’ll get it. Any messages sent to your old @myhunter.cuny.edu address will be automatically forwarded to your new account indefinitely.

Your new login and primary identity will be:

first.lastXX@login.cuny.edu

However, you will also have "aliases" that all lead to the same inbox, including:

• first.lastXX@stu-mail.hunter.cuny.edu (Hunter-specific)
• first.lastXX@cuny.edu (General CUNY)

That’s the best part of this update! You no longer need to check multiple accounts. Whether you are at Hunter, Baruch, or Brooklyn College, all messages will flow into one unified inbox. You can choose which address you want to appear as the "sender" when you reply.

Your email is now connected to the Global CUNY Directory. This means when you type a name, you will see students and faculty from across the entire CUNY system, not just Hunter. Always double-check the recipient's department or campus before hitting send to ensure it's the right person.

Your Microsoft Office access remains connected to your CUNY student account. If there are any OneDrive files saved in your current MyHunter account, be sure to download them and then upload them to the new CUNY Microsoft platform.