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Cisco

Hunter College provides telephone lines and equipment for the campus community. School responsibilities include landline, VOIP and cellular, phone center operator services, voicemail systems, call center systems, emergency notification lines, conference/events setup (Polycom), campus directory coordination and infrastructure cabling.

  • Cisco
  • Siemens

On This Page:

  • Telephone Models
  • Telephone Service
  • Voicemail Instructions
  • User Resources

Telephone Models

Cisco 7821

Cisco 7821

Cisco 7841

Cisco 7841

Cisco 8841

Cisco 8841

Cisco 8851

Cisco 8851

Telephone Service

Internal and Site to Site Calls: Dial 2-digit site code + 4-digit extension

Location Extension
68th Street Campus 11+XXXX
Silberman School of Social Work 12+XXXX
Roosevelt House 13+XXXX
Hunter Highschool 14+XXXX
60 West - School of Nursing 17+XXXX

External Calls: Domestic: 9+1 Area Code + Number
Emergency External: 9+911, 911, or Contact Public Safety at (212) 772-4444.

Locations:

  • 68th Street Campus — West building
  • Roosevelt House
  • Silberman School of Social Work
  • 60 West — School of Nursing

Voicemail Instructions

 

  1. Press the Messages button.
  2. Enter your default PIN 135790#
  3. Record your Name.
  4. Record your Greeting.
  5. Change your Temporary PIN.
  6. Confirm your PIN.
  7. Press # to confirm Directory Listing.

Note: If you hang up before completing setup, you need to repeat setup again

From your phone:

  1. Press Voicemail button.
  2. Enter your PIN, #

Voicemail access from another phone:

  1. Press Voicemail button, * key.
  2. Enter your 4-digit extension, PIN, #.

 

  1. Dial your direct number.
  2. Press * key
  3. Enter 4-digit extension, #
  4. Enter your PIN, # OR
  5. Dial 347-554-2200 to access from PSTN

To leave someone a voicemail message without having to call them:

  • Press * + 2 digit site code + X-digit extension.

To check for messages after logging in:

  • Press 1 to listen to new messages.
  • Press 3, then 1 to review saved messages.
  • Press 3, then 2, then 1 to listen to deleted messages.

The following options can be used while listening to your mail:

  • 1 Restart
  • 2 Save 
  • 3 Delete 
  • 4 Slow Playback 
  • 5 Change Volume
  • 6 Fast Playback
  • 7 Rewind
  • 8 Pause or Resume
  • 9 Fast forward-End
  • # Skip Message
  • ## Keep Msg. New

After listening to messages:

  • 1 Replay
  • 2 Save
  • 3 Delete 
  • 4 Reply 
  • 5 Forward
  • 6 Mark As New
  • 7 Skip Back
  • 9 Msg. Properties
  • * Cancel Playing Msg
  • 0 Help

Web Inbox-Visual voicemail through your computer:

Access your voicemail easily, whether on campus or remotely, using Hunter College's VPN. Follow the steps below:

  1. Go to: https://myvoicemail.hunter.cuny.edu
  2. Username: NETID username
  3. Password: NETID password
  4. Select Web Inbox.

To view and listen to voicemail:

  1. New unheard messages are bolded. Old messages are not bolded.
  2. Place your mouse over the message and click the play button to hear the message.

To log off Web Inbox:

  • Click the Sign Out link in the upper-right corner.

User Resources

  • Cisco Desk Phone 7821/7841
  • Cisco Conference Phone 8831
  • Cisco Desk Phone 8851
  • Cisco Conference Phone 7832
  • Phone and Voicemail Training - Hunter College
  • Cisco Conference Phone 8832
  • Cisco Desk Phone, Voicemail, & Self Care Portal
  • Cisco Jabber Training - Hunter College
GET HELP
contact the help desk

HUNTER

Hunter College
695 Park Ave NY, NY 10065
(212) 772-4000

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