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Enterprise Subcommittee Projects & Outcomes 2010-2011

Area

Objectives

Strategies to Meet Objectives

Assessment Method

Question

Outcomes /Results

Feedback and Follow-Up Recommendations

Program/Office/Department Performing Assessment

What does the department/ program do to meet the goals --- what practices are currently in place

 

What is done to meet the objective – how does the department meet the objective (already in place)

How will this practice (objective) be assessed – what tools are used to see if the objective is working

What question are you trying to answer

What does the data say

Analysis of the data – expected outcomes , successes, weaknesses

AEC – Bookstore

The goals of the Business Office is to provide effective and efficient administrative services to the College community, and ensure sound financial and business practices and planning concerning the College's fiscal operations.

The Auxiliary Enterprises Corporation (AEC) is a mechanism for providing funding for Hunter College-related projects or activities to students, faculty, staff, and departments. This funding comes largely from the proceeds of service and rental contracts on-campus, including contracts for food and vending services, as well as for the Hunter College Bookstore.

In this assessment, the AEC collects sales data from the Hunter College Bookstore concerning the total sales of used books as a percentage of all book sold.

How can the bookstore save students money on texts?

The data shows that the sale of used books varies monthly; however, during the peak months, used book sales averaged around 10.7% of total sales for the 2010-11 academic year. This is a decrease from the 2009-10 academic year, when used book sales averaged around 13.1% of total sales.

As the AEC is entering into a new contract for the bookstore in the upcoming academic year, our follow-ups will include a greater emphasis on used book sales, as well as the implementation of a textbook rental program, both of which should work to increase the Bookstore’s revenue while decreasing the total cost of attendance for students.

Facilities – Work Order System

The Facilities and Planning department maintains the physical learning and working environments across all Hunter’s campuses.

The Office of Facilities Management and Planning oversees the maintenance and improvement of the physical learning and working environments across all of Hunter College’s campuses.

In this assessment, Facilities evaluates data collected from the Archibus work order system to track all work requests submitted by faculty and student groups to analyze the timeline from submission to completion.

Does the facilities department respond to work orders in a timely manner?

The analysis of the data is inconclusive.

As a follow-up, Facilities will work to collect more accurate data in the future by making sure employees are better trained on the Archibus work order system and that all work orders are closed out when completed.

Hunter Green – Sustainability

Hunter Green is a committee made up student, faculty, and staff, from across all Hunter College campuses who meet monthly to discuss and develop ways in which Hunter College works to constantly become a greener and more environmentally friendly campus.

Hunter Green monitors and develops ways in which Hunter College works constantly to become a greener school.

This assessment collects data on the amount of recyclables collected and disposed of properly across all campuses.

Is Hunter doing its part to create a sustainable campus?

The data collected for this current year shows that, on average, 19 tons of recyclables are collected at Hunter’s campuses each month. This is the same number reported in last year’s administrative assessment.

As follow-up to this assessment, Facilities will work to increase awareness regarding recycling and try to increase the number of areas on-campus where recycling is collected. Additionally, Facilities will continue to work on ways in which accurate data on energy consumption can be collected and analyzed.

OneCard – Dining Plan Usage

The OneCard allows students to pay for things like printing, postage, and food across all Hunter’s campuses without the need for cash.

The OneCard dining plan allows students to set aside a specific amount of money on their card to be used exclusively in the dining facilities on campus without paying any sales tax on purchases, resulting in students saving nearly 9% on all purchases made in the on-campus dining facilities.

This assessment evaluates usage of the dining plan by students to save on food purchases by gathering data on the amount of dining plan sales as a percent of all OneCard sales at on-campus dining facilities.

Are students using the dining plan in Hunter’s cafeteria?

The data for the current years shows that 17.05% of all OneCard usage in the dining facilities is from the student dining plan. This is a small decrease from last year when the percentage was 22.75%.

As a follow-up to this assessment, new and more comprehensive dining plan options are being devised for the upcoming year in order to increase student usage of the OneCard in the dining facilities and encouraged increased student savings. In addition, the Business Office, ICIT, and the on-campus dining facilities should better publicize to students, particularly new students, the benefits of the dining plan in specific and of the OneCard in general.