Area

Objectives

Strategies to Meet Objectives

Assessment Method

Timeline

Program/Office/Department Performing Assessment

What does the department/ program do to meet the goals --- what practices are currently in place

What is done to meet the objective – how does the department meet the objective (already in place)

How will this practice (objective) be assessed – what tools are used to see if the objective is working

When/how often will assessment take place

Distance Learning

Synchronous distance learning technologies (i.e. – videoconferencing) has traditionally been used only by a few disciplines at the College.  The expanding use of synchronous distance learning includes courses representing the five academic schools (Arts and Sciences, Education, Social Work, Nursing, Health Professions).

Courses using synchronous videoconferencing hardware / software supported by the College can be identified at the end of each semester.

The managers of the videoconferencing facilities keep data related to courses which use the dedicated facilities.  The license administrators for Adobe Connect videoconferencing software also have data as to which faculty and courses are using this synchronous distance learning software. 

Fall 2011-Spring 2012

Audio/Visual Services

Hunter is in the process of upgrading its classrooms into “Smart Classrooms,” alleviating the need for A/V carts.  However, calls to the A/V Services Office for help still occur.

As more built-in systems are installed in classrooms, the need for modular carts, however it may not stop calls for help with the equipment.

As more classrooms are being upgraded, A/V will track calls for help vs. calls for modular carts and look for a trend.  Data will be used in future comparison. Level I classrooms will be compared to Level II classrooms as well.

Fall 2011-Spring 2012

Hunter College Website – Landing Pages

The Graphic/Web Design team is responsible for designing and maintaining the visual representation of Hunter College.

Hunter has completed the replacement of its central website

Students, faculty, staff, and alumni were invited to take part in a focus group on campus to evaluate new website.

May 2011-May 2012

Student Help Desk

The Student Help Desk exists to assist students with technology-related issues that are necessary for their academic success.

With better tools and increased agent training, enable the Student Help Desk agents to help students more quickly and with more accuracy.

Using data collected with Footprints software, data from 2011-12 will be compared to data from 2010-11.

Jan 2012-Apr 2012

Wireless Access Coverage

HunterNET is the official Hunter wireless network providing 802.11a/b/g/n coverage at the various 68^th Street Campus locations, Brookdale Campus, School of Social Work and Campus Schools.

As rouge access points are located and identified they are decommissioned and replaced with official Hunter wireless access through HunterNet.

With assistance of data collected during our IT audit a survey of rouge access points will be collected and a count of removed points will be assessed.

Fall 2011-Spring 2012