We hope that you are able to find the answers to all of your questions right here on this website. Our extensive tutorials and FAQs were created to cover a broad range of topics, from general usage to specific features.
However, if you cannot find the information you're looking for, or if you require additional assistance, please contact the Faculty/Staff Help Desk at firstname.lastname@example.org or 212-772-HELP (x. 14357). The Help Desk will then direct your inquiry to the appropriate office according to the chart below.
|Training and General Usage
||Technology Resource Center (TRC)
|Site Planning, Getting Started, and Content Issues
|Bug Reports, Feature Requests, Questions About Themes, Technical Support,
Non-CMS Website Support and Questions About Formbuilder
|Web Development Group
Note: Because of the high volume of support requests we receive, we are unable to offer assistance to users who have not completed CMS training. Therefore, we urge you to attend a training session as soon as possible, if you have not done so already.